Every business exposes itself to the risk of negative reviews and irate customers. It happens every day. The difference between sinking or swimming is what businesses do with these mishaps. Some may simply ignore the negatives and hope that they will go away on their own. Others choose to face it head-on.
Since almost everything is digital now, a single spark can easily become a wildfire. One complaint about your business now echoes across your entire customer base. Before you know it, your reputation or integrity is in flames. To prevent such a disaster from happening, you must act quickly and accurately. You need to know how to put out the fire, rather than adding fuel to it.
As with all things hazardous, prevention is always better than the cure. With such in mind, the following do’s and don’ts should keep businesses on the favorable side in the online world. Read more from this article: http://bit.ly/2ukVYd6